At Superbikedoc, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a straightforward return and refund policy outlined below:

Returns:

1. Eligibility: You may return most new, unused items purchased from our store within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.

2. Exclusions: Some items are not eligible for return, including but not limited to:
  • Items that have been used, installed, or modified.
  • Customized or personalized items.
  • Clearance or final sale items.
  • Gift cards.
3.Return Process: To initiate a return, please contact our customer service team at superbikedoc54@gmail.com / 095145 45594 to obtain a Return Merchandise Authorization (RMA) number. Once you receive the RMA number, securely package the item(s) and include the RMA number on the package. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Refunds:

1. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 14 business days for the refund to be processed and reflected in your account.

2. Restocking Fee: A restocking fee may apply to returns that are not due to our error or defective products. The restocking fee, if applicable, will be deducted from the refund amount.

3.Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a full refund.

Exchanges:

If you would like to exchange an item for a different size, color, or model, please follow the return process outlined above and place a new order for the desired item on our website.

Contact Us:

If you have any questions or concerns about our return and refund policy, please contact our customer service team at superbikedoc54@gmail.com.

Note: This return and refund policy applies to online purchases made through our website. For in-store purchases, please refer to our in-store return policy posted at our physical location.